Privacy Policy


Effective Date:

April 9, 2025

Last Updated:

April 9, 2025


Lumon LLC (“Lumon,” “Company,” “We,” “Us,” or “Our”) respects your privacy and is committed to protecting it through this Privacy Policy.


This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website

lumoncrm.com

(the “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.




1. Scope of This Policy


This policy applies to information collected:


On this Website; In email, text, and other electronic messages between you and this Website; Through any desktop or mobile applications you download from this Website (if applicable); When you interact with our advertising or applications on third-party platforms, if those applications or advertising include links to this policy.


This policy

does not apply

to information collected:


Offline or through any other means not listed above; On any other website operated by us or a third party; By any third party, including affiliates and subsidiaries, through any content or application linked to or from our Website.




2. Children Under the Age of 16


Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us at

[email protected]

, and we will promptly delete it.




3. Information We Collect


We may collect the following types of information:


a. Personal Information


Information by which you may be identified, including:


Name Email address Telephone number Postal address Any other identifier that may be used to contact you


b. Non-Personal Information


Data that does not identify you individually, such as:


Demographic information Browser and device information IP address Website usage data and statistics


c. Automatically Collected Information


We may collect data as you browse the Website, including:


Your browsing behavior Pages visited Time spent on pages Referring and exit pages Device identifiers




4. How We Collect Information


We collect information in the following ways:


Directly from you (via forms, emails, support requests, etc.)Automatically through tracking technologies like cookies and web beacons. From third-party partners and service providers




5. Tracking Technologies


We use the following technologies to collect usage data:


Cookies: Small files stored on your browser. You can disable them via your browser settings. Web Beacons: Tiny graphics with a unique identifier to track engagement. Flash Cookies: May store your preferences; managed separately from browser cookies.


For details, see

Choices About How We Use and Disclose Your Information

below.




6. How We Use Your Information


We use the collected information to:


Provide and maintain the Website. Improve your user experience. Respond to inquiries and support requests. Process transactions (if applicable) Send you updates and promotional material (with consent) Conduct internal research and analysis. Ensure the security of our platform. Comply with legal requirements




7. Disclosure of Your Information


We may disclose your personal information:


To affiliates, service providers, and business partners. To successors in case of merger, acquisition, or bankruptcy. To comply with legal obligations or protect rights, property, and safety. With your explicit consent


Note regarding text messaging (if applicable):

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Sharing is permitted only with subcontractors for support services such as customer service. Opt-in consent data will not be disclosed.



8. International Transfers


We operate from the United States. If you are located outside the U.S., be aware that your information may be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction.


We will ensure appropriate safeguards are in place to protect your data when transferred internationally.




9. Your Choices and Rights


You may have rights depending on your location, including:


Accessing your personal information Correcting or deleting your data Opting out of marketing communications Restricting or objecting to certain uses of your data


To make a request, please contact

[email protected]

.




10. Your California Privacy Rights


If you are a California resident, you may have specific rights under the California Consumer Privacy Act (CCPA), including the right to:


Know what personal information we collect Request deletion of your personal information Opt-out of the sale or sharing of personal information


To exercise your rights, email

[email protected]

with the subject line “California Privacy Rights.”




11. Data Security


We implement reasonable technical and organizational measures to secure your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.




12. Changes to Our Privacy Policy


We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on this page. Continued use of the Website after changes are posted constitutes your acceptance of those changes.




13. Contact Information


If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:


Lumon LLC


Email:

[email protected]


Website:

https://lumoncrm.com